Two weeks, 1,300 people, and one manager who called herself out. The last two weeks were full ones. I had the privilege of working with Delta Air Lines for the fourth time. (Bring on the Biscoff cookies!) The topic was Reclaim Your Workday, and one moment stood out. A manager realized mid-session that she was the problem for her direct reports. Interrupting them, going to their desk, stealing their focus. She said it out loud. In front of her direct report. I applauded her for it. Recognizing...

Notifications aren't on to help you be more productive. They're on to get you to use that tool more. Every alert triggers a dopamine response, your brain starts to like it, and so you leave them all on because that's the default. The default is not a strategy. Why it matters: Every notification, even ignored ones, is a microdecision that contributes to decision fatigue Being reactive feels like responsiveness. It isn't. Your clients and your team feel the difference. Badges, alerts, and...

What a Design Day actually looks like... Last week, I spent three days in a dome house in the mountains of Burnsville, North Carolina, with my friend Wendy. I call this Design Days: No email, no meetings, just heads-down focus on one project. She was working on a keynote. I worked on my new book, The Right Things First: A Pocket Guide to Relentless Prioritization. It will literally fit in your pocket. It's with three beta readers right now, and I'll be launching it later this summer. More to...