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Two weeks, 1,300 people, and one manager who called herself out. The last two weeks were full ones. I had the privilege of working with Delta Air Lines for the fourth time. (Bring on the Biscoff cookies!) The topic was Reclaim Your Workday, and one moment stood out. A manager realized mid-session that she was the problem for her direct reports. Interrupting them, going to their desk, stealing their focus. She said it out loud. In front of her direct report. I applauded her for it. Recognizing...
Notifications aren't on to help you be more productive. They're on to get you to use that tool more. Every alert triggers a dopamine response, your brain starts to like it, and so you leave them all on because that's the default. The default is not a strategy. Why it matters: Every notification, even ignored ones, is a microdecision that contributes to decision fatigue Being reactive feels like responsiveness. It isn't. Your clients and your team feel the difference. Badges, alerts, and...
Every ring, ping, buzz, and haptic triggers the involuntary part of your brain. The same part wired to respond to sirens and babies crying. Your brain hasn't figured out in 30 years that a Slack or Teams message isn't a survival threat. And even when you think you're ignoring it, you're not. You're making a micro decision Every. Single. Time. Why it matters: 150 emails and chat messages a day add up to 150 microdecisions before you've touched your actual work Decision fatigue follows you home...